Keeping clients for the long term is the goal, right?
No one leaving means less pressure on generating leads & making sales
Yet, time & time again, we trip ourselves up with clever techniques that sound great on the outside but struggle to really generate a return
So let’s dive into 3 killer oldschool sales techniques to boost retention
1️⃣ Put In A Cancellation Period 📝
Sounds super basic, but having a strict 30-day cancellation period easily keeps clients longer than having no cancellation period
By simply having this period, you now force clients to not make rash decisions
Plus, giving you a period now to try & get them back on track
2️⃣ Do NOT Over Promise 🤨
Such a client retention killer that a lot of us have fallen into
Overpromising during a consultation
Whether that be the end result or the deliverables
Overpromising & then underdelivering can quickly cause the client to lose trust & hand in their notice
3️⃣ Having To Re-Sell, Over & Over Again 😢
There are so many aspects to this one, but to keep it short
Make it clear to clients that they move automatically onto a long-term membership after the front-end offer finishes
Plus, make the recurring payment set-up super simple, using something like Stripe where their money comes out automatically
& you don’t have to keep chasing, re-selling & struggling to get them to commit 👊
Once you have this all set up, that’s where we come in & FitPro Lead Gen with our “Done for You” Meta Marketing
We set up, manage & run your ads, so you can focus on making sales, retaining clients & growing your fitness business
Let’s chat —>> https://go.fitproleadgen.com/chatwithus-e
You got this 💪
David 🙂