Staff are key to growing a successful business
But get it wrong & not only will they cause you headaches
But they could also cost you money & reputation
So I wanted to share a few things we did when we had FitHub30
1️⃣ they all sign a contract, no matter if they are part-time doing 1 hour a week or a full-time staff member
2️⃣ they all get a staff handbook, which explains their roles & how everything works in the business, including core values & client appreciation
3️⃣ they are given KPIs, that their job position is reviewed on
4️⃣ they all had individual quarterly performance reviews, to discuss their KPIs, performance & targets
5️⃣ they had a clear career development plan with how they can improve their knowledge & salary
6️⃣ they had to complete an end-of-session report, to give us updates on any issues & session insights
7️⃣ they had to attend a weekly staff training & team meeting to discuss clients, business development & personal development
8️⃣ finally, we signed all staff up to BrightHR to make everything super smooth
Any Qs on any of the above, just let me know
You got this 💪
David 🙂
