Predicting Long Term Client Retention πŸ’°

Keeping clients for the long term is what is going to make the money in your fitness business
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So if you’re struggling with retention now, there is probably one simple reason for it
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When we entered Universal the other week, they had a clear plan to maximise US for what THEY need
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They need us to spend more, stay the whole day in the park, plus have the best experience ever
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THIS IS PLANNED
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There is a direction to walk, paths to follow & ways THEY want you to move around
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They make it super easy for you to buy merch & snacks
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They position the restaurants & food stalls in specific locations
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& they put the parades on at set times
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All to maximise US for what THEY need!
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If you haven’t mapped out your client journey in your fitness business
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Then it makes it almost impossible for you to track metrics & your business needs for each client
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For example… what needs to happen in the first 4 weeks to secure a client for the long term
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What days, weeks or months have you planned the upsells you need them to buy
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At what stages of their time with you have you mapped all the success stories you need from each client
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Plan this stuff out & your retention will skyrocket & your profits will grow πŸ’ͺ

This is the exact type of stuff we cover with all clients during their initial 90 days with us πŸ™Œ
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To learn more about our β€œDone for You” Ads Management service or the Incubator Coaching service
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Then reach out πŸ”₯
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You got this πŸ’ͺ
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David πŸ™‚